Grand Limousine (“we,” “our,” or “us”) respects your privacy. This Privacy Policy outlines how we collect, use, and protect your data when you use our website or book limousine and transportation services with us.
About Grand Limousine
Discover what our customers already know: Grand Limousine is luxury transportation at its finest. We are committed to delivering exceptional service with professionalism and elegance.
1. Who We Are
-
- Grand Limousine is a professional transportation service legally registered in the United States. We offer luxury car services, chauffeur services, and party bus rentals, and are committed to protecting your personal information.
2. What Data We Collect
We may collect the following categories of personal data:
Identity Information: Full name, date of birth (where applicable)
Contact Information: Email address, phone number, physical address
- Booking Details: Pick-up and drop-off location, travel preferences
- Payment Information: Billing address and payment method (via secure, PCI-DSS compliant processors)
- Account Information (optional): If you create an account, we may store your login credentials and booking history
- Usage Data & Tracking: We use cookies, pixels, and tools like Meta Ads, Google Analytics, Search Console, and Tag Manager to understand user behavior and optimize your booking experience
3. Why We Collect This Data
We use your personal information to:
-
- Fulfill and manage your transportation booking
- Provide customer support and account access
- Process payments securely
- Improve our services and website functionality
- Personalize marketing campaigns (with your consent)
- Comply with legal obligations and prevent fraud
4. Legal Basis for Processing (GDPR)
If you are a resident of the European Economic Area (EEA), our legal basis for collecting and using personal information depends on the context:
- Performance of a contract: When booking a service
- Legitimate interests: Service improvement, analytics
- Consent: For marketing, cookies, and retargeting
- Legal obligations:
- Regulatory compliance and fraud prevention
5. Sharing Your Information
We do not sell your personal data. We may share data with:
Payment processors (e.g., Stripe, PayPal)
-
-
Marketing platforms (e.g., Meta, Google) for retargeting with your consent
-
Service providers involved in booking fulfillment
- Legal authorities if required to comply with the law
-
-
6. Data Retention
-
- We retain your information only for as long as necessary to fulfill the purposes outlined above, comply with our legal obligations, or resolve disputes.
7. Your Rights Under GDPR
If you're located in the EEA, you have the right to:
Access, update, or delete your data
-
-
Withdraw your consent at any time
-
Object to processing for direct marketing
- Complain to a supervisory authority
-
-
8. International Data Transfers
Your data may be processed in the U.S., where our servers and service providers are located. We take all necessary measures to ensure appropriate safeguards for your data.
9. Cookies & Tracking
We use cookies and tracking pixels for analytics and remarketing. By using our website, you agree to our use. You may opt out through your browser settings or tools like
-
-
Meta
-
Google
- Wix
-
-
10. Children’s Privacy
Our services are not intended for anyone under the age of 18. We do not knowingly collect data from minors.
11. Contact Us
For any privacy-related questions or requests:
📧 Email: info@grandlimousine.com
📞 Phone: (404) 424-4499
🏢 Address: 32 Peachtree St NW. Atlanta, GA
